Help Center

Getting started

Everything you need for your first ten minutes with MERCI!.

Create your account

  1. On the sign-up page, enter your name, email and a password, and accept the Terms.
  2. Prefer no password? On the sign-in page, ask for a sign-in link or a 6-digit code by email: your account is created at first sign-in, then we ask for your name and your agreement to the Terms.
  3. Password accounts confirm their address with the 6-digit code we email.
  4. After verification, you can turn on two-factor authentication in Settings → Security.

Upload your first files

  1. Use the upload action in your library, or drag individual files from your computer onto the dashboard.
  2. Folder uploads are not supported yet; choose or drop individual files.
  3. Each file can be up to 250 MB.

The storage meter in the sidebar updates live as uploads land.

Organize with folders and stars

  1. Choose New folder in your file library. Drag files onto a folder or the breadcrumb to move them.
  2. Right-click any file or folder for rename, star, share and trash actions.
  3. Star what matters: starred items get their own section in the sidebar.

Find anything fast

  1. Press ⌘K (or Ctrl+K) anywhere in the dashboard to open search.
  2. Type a few letters of a name – results appear as you type, and Enter opens the best match.

Still stuck?

Send us a message from the contact form.

Contact support